Shipping: :

* Products that require refrigeration are only shipped on Monday,
    Tuesday, and Wednesday.
    (All Vaccines require 2Day or next Day air)

    If Requested
     We will ship vaccines on Thursday for overnight delivery on Friday.

* Non-refregerated orders are shipped Monday, Wednesday, and Friday.

Free ground shipping
    on all orders above $50.00 within the continental Us .
  Note: Alaska, Hawaii and Puerto Rico are not part of the continental US

 FedEx & UPS

* Delivery of packages is during regular business days
    (Monday - Friday).

* Saturday delivery does cost more and is not available in all areas.

* Saturday and Sunday are not counted as business days.

Orders outside the continental US:
International orders and all orders going to Alaska, Hawaii and Puerto Rico will incur additional shipping charges.

If you would like a shipping quote, please email your location
(along with a postal code) and the items you wish to purchase to sales@thomasvetdrug.com You will receive a quote within the next business day.

All international orders are shipped with FedEX International.
Customer is responsible for any customs, duties or taxes.

All vaccines must be shipped by 2-day air or next day air.

  Returns:

Customer must call 1-800-359-8387 to get a Return Authorization Number.
No return will be accepted with out a RA # 

There is no returns for any  non Thomas Laboratories products.

Shortages, Errors or Damages must be reported within 24 hours of delivery. Please sign delivery receipt as short or damaged.